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Oak Creek Homes
Customer Care

(877) 454-1050

From the first time you contact or visit an Oak Creek Homes center through your many years of home ownership, Oak Creek Homes is dedicated to your satisfaction and a worry-free home experience. Oak Creek enjoys a reputation for excellent customer service. We simply stand behind every home as we sell. We understand that a new home may well be the largest investment you will ever make. From your home shopping experience through installation of your home site, we will go the extra mile to assure you’re happy you’ve chosen a new Oak Creek Homes.

Eligible Oak Creek Homes sold at participation home centers are protected by our exclusive Oak Creek Home Guard 7-Year Service Protection Package. It goes well beyond what you would expect to find on a new home. And, should you have any questions or need protection plan service on your home, the process is simple. One call to 888-759-3915 will get you the answer or service you need.

Need Protection Plan Service?

Your Oak Creek Homes Protection Plan representative is knowledgable in all areas of your home purchase. We will assist you whenever you have a Protection Plan question or concern. Our goal is your satisfaction! Please follow these simple recommendations for quick response to your Protection Plan service needs:

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Steps for Service

Contact the model home center where you purchased your home for items related to the installation of your home.  (Blocking, tie-downs, leveling, grading, decks, steps) You can find a list of all of our company stores HERE

Contact the Oak Creek Homes Manufacturing Center at your where your home was built for defects in your home:

  • Lancaster, Texas 800-967-9260
  • Fort Worth, Texas 888-625-2735

Information on our 7-Year Home Guard can be found HERE.

*7-Year Home Guard Service Protection Plan is available at all company-owned OAK CREEK HOME CENTERS and at participating independently-owned home centers on eligible homes. Not available on Acorn Homes, even those purchased at OAK CREEK HOME CENTERS.